Survey Mode Features: Web Surveys, Phone Surveys, in person surveys, Mail surveys, On-line panels, tablet surveys, multi-mode solutions.
Survey Design Features: question wording services, questionnaire logic checks, question and answer piping, question randomization, answer choice randomization and sorting, rating and ranking scales, multiple choice and open end questions, demographic questions, target specific questions, in-house translation services.
Quality Control Features: electronic data editing checks, survey validation calls, real time monitoring of phone surveys, live phone monitoring, questionnaire response validation, forced response questions, interim data reviews.
Web Survey Features: share survey through web link, QR Code Technology, bulk email or imbedded; custom url; survey branding logo; custom link redirection; enhanced survey security (SSL), restricted PIN number access, survey progress completion bar, custom landing and exit pages.
Sampling Features: address based sampling, random digit dialing, cell phone sampling, target populations, Hispanic markets.
Reporting Features: daily progress updates, SPSS and Access platforms, filtering and cross tabulation of responses by custom criteria, custom charts and data displays, custom analytics, industry standard customer satisfaction index calculations.
Support Featured: 24/7 client email support and customer support toll free survey hotline.